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Customer Service

HACKER SAFE certified sites prevent over 99.9% of hacker crime. Click to verify BBB Business Review and to see a BBB report.

We want you to be completely satisfied with our services and gift selections. Please offer your feedback in the form of questions or comments. Contact us by e-mail or phone at (800)962-4895.

100% Satisfaction Guarantee on every purchase
We have been creating handcrafted gift baskets for corporate and personal occasions since 1985. Designed with Classic style, each gift basket is put together carefully with attention to every detail. If, for any reason, you are not completely satisfied with your gift, we'll replace it, exchange it, or offer a full refund.

How to order
Online (24 hours a day, 7 days a week): Ordering online is 100% guaranteed safe. Once you have decided upon a gift basket or product, simply click on the "add to cart" button. When you are through shopping, fill in all billing and shipping information and submit your secure order.

Multiple Ordering Information
When submitting an order for multiple baskets and/or various locations simply send your order by fax or email attachment with the following information:

Name of Gift Basket:
Recipient Name:
Address:
Phone:
Greeting:
Specify the week of arrival:

Simply repeat this information for each different location or recipient. Please make sure to provide your contact name and telephone number so we may call directly to confirm your order and receive your payment information. Call us to discuss large quantity order discounts.

Phone: (800) 962-4895
Fax to: (505) 212-0115
Email to: contact@simplyclassicgiftbaskets.com

Phone toll-free
(800)962-4895 (Weekdays 9 a.m.- 5 p.m. MST): Customer service agents are available to take your order or answer any questions you may have. If you need to contact us outside of the hours listed above, please leave a detailed message and we will return your call within 24 hours.

Payment options
Simply Classic accepts: American Express, MasterCard, Visa and Discover credit cards. We also Accept GiveAnything gift certificates. Please contact a customer service agent if you would like to pay by check.

Sales tax
A sales tax of 6.4375% will be added to all orders shipped or delivered to New Mexico addresses. Sales tax will not be charged for orders shipped to addresses outside of New Mexico.

Substitutions
Due to the high demand of quick turn around orders, we reserve the right to substitute individual products. It is important to us that product fulfillment is completed with the highest quality and care, but on occasion substitutions may occur of greater or equal value for a particular item.

How quick will my order ship?
Orders received Monday through Friday before 12pm PST are shipped that same day. Orders received after 12pm PST Monday through Friday are shipped the next business day. Orders received on Saturday, Sunday & Holidays will also ship the next business day. Business days are Monday through Friday. Please note that weekends, holidays and the day your order ships don't count in determining the number of business days needed for delivery. For example, if you place your order on Thursday by 12pm PST and it is a 3 day ground delivery your gift will arrive the following Tuesday. See our shipping information page for the number of business days required for delivery. For large orders please contact customer service by  e-mail or phone at (800)962-4895 for assistance.

Unique ways to customize your gifts:

  1. Confections - custom designed chocolates, candies and cookies can all be personalized with a special greeting or company name.

  2. Containers - you can select to have personalized a box with your Company's artwork or logo attached. On staff we create handpainted decoupage boxes with original artwork added.

  3. Ribbon - a company logo in any color can be added to ribbon For each gift basket sent.

  4. Greeting Cards & Stickers - your own company greeting card can be incorporated to every gift your staff sends out along with company seal to promote good will.

(additional charges apply for each item selected to customize, email us for specific charges for the items of interest)

Industries we serve:
Advertising Agencies
Aerospace
Architect Firms
Art
Charitable Organizations
Commercial Brokers
Churches
Dental
Fashion
Financial
Graphic Design Firms
Hotels & Resorts
Hospitals
Interior Design
Job Placement Agencies
Law Firms
Marketing /Public Relation Firms
Media
Medical
Meeting & Special Event Planners
Motion Picture & Television
Pharmecutical
Print Firms
Real Estate
Sales & Promotional Business
Salon/Spas
Small Business
Talent Agencies
Technology
.com Companies
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,and Individuals of all walks of life



   © 1986-2014 Simply Classic Gourmet Gift Baskets. All rights reserved.  (800) 962-4895   Email